Managing Projects and Programs Successfully Through AI and ChatGPT

📅 2 - 5 Days
🌐 On-site/Remote
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Course Highlights

9
Key Topics
6
Benefits
60+
Years Experience

Course Overview

This comprehensive course will delve into the transformative role of Artificial Intelligence (AI) tools in project management, with a particular focus on ChatGPT as a pivotal resource. As organizations increasingly embrace AI technologies to streamline operations, enhance decision-making, and foster innovation, this course is designed to equip participants with the knowledge and skills necessary to harness these tools effectively.

The program will feature case studies from leading organizations—such as Amazon, Google, Pfizer, Johnson & Johnson, Facebook, Netflix, Uber, Lyft, Instacart, and Khan Academy that have successfully utilized AI and Generative AI to enhance their project execution and drive revenue growth. These real-world examples will provide participants with practical frameworks and best practices for implementing AI in their own projects.

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Artificial Intelligence (AI) tools in project management

with a particular focus on ChatGPT

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Impact of AI on project management

Strategically implement AI tools to achieve measurable business results

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Industry Case Studies

Learn from Amazon, Google, Pfizer, Johnson & Johnson, Facebook, Netflix, Uber, Lyft, Instacart, and Khan Academy

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Practical Tools

GAIX's proprietary AI GRC Assessment Model

Throughout this course, participants will engage in in-depth discussions and hands-on activities that demonstrate how AI can significantly enhance project efficiency and lead to improved project outcomes. The curriculum will cover three distinct pathways for leveraging AI in project management: By the end of this course, participants will not only understand the profound impact of AI on project management but also how to strategically implement AI tools to achieve measurable business results. They will leave equipped with actionable strategies to improve project success rates, enhance team collaboration, and ultimately contribute to their organizations' bottom line in an increasingly AI-driven landscape. The course emphasizes interactive learning, with opportunities for discussions, workshops, and collaborative projects, ensuring that participants can apply their new knowledge directly to their professional contexts.

Key Topics Covered

Introduction to AI and ChatGPT in Project Management

🚀 The Rise of AI and ChatGPT

  • Overview of AI trends and rapid adoption statistics.
  • The growth of ChatGPT and its significance in project management.

🧠 Understanding Generative AI

  • Definition and functionalities of Generative AI.
  • Importance of natural language processing (NLP) in project contexts.

🛠️ AI Tool Landscape

  • Overview of AI tools available (ChatGPT, Gemini, Jasper, Copilot).
  • Case studies of companies implementing AI (Google, Facebook, Netflix, Uber, CarMax, Lyft, Instacart, Khan Academy).



A Framework for Picking the Right Generative AI Project

✅ Criteria for Evaluating AI Project Opportunities

  • Assessing business needs and technological readiness.
  • Aligning AI projects with organizational goals and customer expectations.

🛠️ Tools and Techniques for Prioritization

  • Methods for conducting feasibility analyses and impact assessments.
  • Frameworks for project selection and management in AI initiatives.



Gen AI Can Help Tailor Messages to Specific Audiences

👥 Understanding Audience Segmentation

  • Techniques for identifying and segmenting target audiences.
  • Importance of tailoring messages to audience preferences and needs.

💬 Leveraging ChatGPT for Personalized Communication

  • How to use ChatGPT to create customized messages and content.
  • Examples of personalized marketing campaigns using generative AI.

📊 Measuring Effectiveness of Tailored Messages

  • Key performance indicators (KPIs) for evaluating engagement and conversion rates.
  • Methods for gathering feedback and insights to refine messaging strategies.



What Roles ChatGPT Can Play on Your Project Teams

🤖 Functional Roles of ChatGPT in Project Management

  • Exploring various applications of ChatGPT: communication, content generation, data analysis.
  • Real-world examples of ChatGPT's impact on project teams.

🤝 Enhancing Team Collaboration and Efficiency

  • Strategies for integrating ChatGPT into daily workflows.
  • Best practices for maximizing team productivity with AI tools.



Four Factors That Will Help Project Managers Fulfill AI's Potential

⭐ High-Quality Data

  • High quality data requirements.
  • Why do organizations need high quality data?

🤝 How to Use AI as A Co-Pilot

  • High quality data requirements.
  • Why do organizations need high quality data?

🧑‍🎓 Reskilling

  • How can project managers be reskilled in AI tools?

🚧 Resistance to Change and AI Augmentation

  • How can project managers adopt AI?
  • Using AI as staff augmentation versus staff replacement.



The Role of Leadership in Steering AI Initiatives

🎯 Ensuring Alignment with Strategy

  • Ensuring alignment of AI projects with organizational vision and strategy.

🧑‍🤝‍🧑 Team Collaboration and Communication

  • Promoting a culture of collaboration to maximize AI benefits.
  • Best practices for clear communication within AI project teams.

🧠 Continuous Learning and Adaptation

  • The importance of ongoing learning in AI project management.
  • Strategies for staying updated on AI advancements and methodologies.

💰 Resource Allocation and Investment

  • Assessing and ensuring adequate resources for AI projects.
  • Long-term investment strategies for sustaining AI initiatives.



How to Leverage ChatGPT for Project Risk Management

⚠️ Understanding Project Risks

  • Overview of different types of risks in project management.
  • The significance of effective risk management strategies.

🤖 ChatGPT as a Risk Management Tool

  • Utilizing ChatGPT to identify, assess, and prioritize project risks.
  • Techniques for generating risk mitigation strategies with AI assistance.

🚀 Implementing ChatGPT in Risk Management Processes

  • Integrating ChatGPT into existing risk management frameworks.
  • Case studies demonstrating successful AI-driven risk management implementations.



How to Keep AI Projects on Track

✅ Critical Steps to Keep AI Project on Track

  • Understanding the key steps to keep AI projects on track.
  • Internal versus External-Facing AI Projects.

❓ Can AI Solve the Problem?

  • Understanding the problem that an AI project is trying to resolve.
  • Data availability.

Key Benefits & Outcomes

Teaching Methodology

  • Group Discussions

  • Interactive Classroom Sessions

  • Real-life case studies from Harvard Business School

  • Role Play Exercises

  • Harvard Business School and/or INSEAD Business School Simulation

Target Audience

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Corporate Executives

Decision-makers and strategic leaders who are interested in understanding how AI can impact business strategies and project management at a higher level.

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Program Management Office (PMO)

Leaders and team members responsible for managing a Program Management Office.

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Program and Project Managers

Individuals responsible for planning, executing, and closing programs and projects who are seeking to enhance their skills in leveraging AI tools for better project outcomes.

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Change Management Professionals

Individuals responsible for managing organizational change who seek to understand the implications of AI adoption on employees and processes.

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Team Leaders and Supervisors

Those in leadership positions overseeing project teams who want to integrate AI solutions into their management practices.

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Business Analysts

Professionals involved in analyzing business needs and project requirements who want to incorporate AI-driven insights into their analyses.

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IT Professionals and Developers

Individuals working in technology roles who want to gain insights into AI applications and how they can be integrated into existing project workflows.

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Marketing and Communications Professionals

Teams focused on customer engagement who can benefit from learning how to tailor messages and content using AI tools.

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Entrepreneurs and Startup Founders

Those looking to innovate new products or services who wish to understand how AI tools can be leveraged to gain a competitive advantage.

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Consultants and Trainers

Professionals who provide guidance and training in project management or AI who want to expand their knowledge in these areas.

Meet the Faculty

Dr. Nelson Phillips

Ted Talks Speaker; AI Innovation & Leadership Expert; Professor of Innovation, Strategy, and Technology Management

Vice Chair for Academic Affairs Editorial boards of the Academy of Management Journal Beckwith Professor of Management Studies at the Judge Institute of Management

Dr. Nelson Phillips is the Christian A. Felipe Professor, Vice Chair for Academic Affairs, Ph.D. Faculty Advisor, and Distinguished Professor, Technology Management in the College of Engineering at the University of California Santa Barbara. Originally from Canada, he holds a B.Sc. in Electrical Engineering and an MBA from the University of Calgary, as well as a Ph.D. in Organizational Analysis from the University of Alberta. Prior to joining UCSB, Dr. Phillips was Professor of Innovation and Strategy at Imperial College Business School in London, UK where he was also the Associate Dean of External Relations and the Co-Director of the Centre for Responsible Leadership. He was also the Beckwith Professor of Management Studies at Cambridge University’s Judge Business School from 2001 to 2005, and a faculty member in the Faculty of Management, McGill University from 1993 to 2001. He is currently the Co-Editor of Innovation: Management and Organization, sits on the board of governors of the Academy of Management, and is on the advisory board of the Society for the Advancement of Management Studies. Dr. Phillips is also Research Fellow at Cambridge Centre for Social Innovation at Cambridge Judge Business School.

Dr. Phillips serves on the editorial boards of the Academy of Management Journal, the Academy of Management Perspectives, and Research in the Sociology of Organizations. His book Constructing Organizational Life: How Social-Symbolic Work Shapes Selves, Organizations, and Institutions (with Tom Lawrence) was awarded the 2021 George R. Terry Book Award for the book judged to have made the most outstanding contribution to the global advancement of management knowledge during the last two years. In 2018, he was the recipient of the Joanne Martin Trailblazer Award given by the OMT Division of the Academy of Management to recognize scholars who have opened up a new line of inquiry in organization theory. He was also awarded the European Group for Organization Studies award for the best paper submitted to the 2013 annual conference, the SO! What award for the best paper published in Strategic Organization in 2011, the Journal of Management Studies award for the best paper published in the journal in 2008, and the Richard Beckhard Memorial Prize for the most outstanding SMR article on planned change and organizational development published from Fall 2003 through Summer 2004. In 2021, Phillips was elected a fellow of the Academy of Management.

His research interests cut across organization theory, innovation, and technology, and he has published widely for both academics and practitioners including papers in AMJ, AMR, Annals, Organization Science, Harvard Business Review and the Sloan Management Review. He has also written six books including Discourse Analysis (with Cynthia Hardy) and Constructing Organizational Life (with Tom Lawrence). He is currently working on a book on qualitative methods in organizational research to be published by Cambridge University Press and a book on linguistic methods in management research that will be published by Sage.

Dr. Phillips teaches leadership, strategy and digital business at the graduate and undergraduate levels as well as teaching doctoral courses in organization theory and qualitative methods. He is also active in executive education and has delivered modules for a wide range of corporate clients including the London Stock Exchange, Savills, Barclays, ASDA, Panasonic, the NHS, the government of the UAE, and Kuwait Oil.

He is currently researching how hype around emerging technologies “locks in” technology entrepreneurs, how technology entrepreneurs make the decision to pivot in organizations beyond the founding phase, and how entrepreneurial framing leads to moral legitimacy with key stakeholder groups.

Publications Professor Phillips has written four books: Discourse Analysis with Cynthia Hardy published in 2002, Power and Organizations with Stewart Clegg and David Courpasson published in 2006, and Technology and Organization with Graham Sewell and Dorothy Griffiths published in 2010. He is also co-editor of the new Oxford Handbook of Innovation Management with David Gann and Mark Dodgson. He is currently working on a new book on linguistic methods and is editor of the Journal of Management Inquiry.

Beckwith Professor of Management Studies at the Judge Institute of Management, the University of Cambridge from 2002 to 2005 and an Associate Professor in the Strategy and Organisation Area at McGill University in Montreal, Canada from 1993 to 2002. Professor Phillips spent six months in 2000/2001, as the Edward Clarence Dyason Universitas 21 Fellow at Melbourne University in Melbourne, Australia and six months as a Visiting Professor at Bocconi University in Milan, Italy. Professor Phillips completed his Ph.D. in Organisational Analysis from the University of Alberta, Canada in 1995.

Dr. Rizwan A. Sheikh ("Dr. Riz")

Founder and Professor of AI Strategy, Leadership, and Governance

Ph.D. SKEMA Business School MBA, Cleveland State University AWS Certified AI Practitioner PMP Certified Former Deloitte Executive

Dr. Riz is the Founder & CEO of Global AI Excellence (GAIX). He is an AI Strategist, AI governance leader, technologist, professor, author, and serial entrepreneur with over 30 years of experience specializing in business and AI strategy, digital transformations, AI governance, risk management, compliance, and AI/ML solutions. His expertise extends to project management, leadership development, and executive education at prestigious institutions, including Harvard, MIT, and the University of Cambridge. As a former Deloitte executive and management consultant, Dr. Riz has empowered the public sector and Fortune 500 companies—including PepsiCo, AT&T, Merrill Lynch, Progressive Insurance, the German Hospitals Group, STERIS Corporation (life sciences and biotech), PARCO (Oil & Gas), and Eaton Corporation—to transform their visions into reality. Moreover, he is an AWS Certified AI Practitioner and AI Early Adopter.

He has held leadership positions, including CEO, Chairman of the IT Board, Senior Executive at Deloitte, and President of the Project Management Institute (PMI) chapter. Dr. Riz has been a keynote speaker and regularly presents at conferences, including those organized by PMI and Intel. He has taught AI strategy, leadership, project management, and entrepreneurship in executive education programs at Harvard, MIT, and the University of Cambridge (UK).

In the last 10 years, Dr. Riz's impactful work with the public sector and large-scale companies has led to cost savings of over $300 million for clients through IT/AI governance, risk management, compliance, program management, and operational efficiencies. Dr. Riz has helped global companies achieve an average of 25% year-over-year revenue increases by formulating and executing business and AI strategies, implementing AI/ML solutions, re-engineering business processes, enhancing business acumen, fostering an entrepreneurial culture, and executing digital transformations. He has enabled organizations to adopt responsible AI while managing risks and complying with applicable laws and regulations.

Dr. Riz has received the "Microsoft Award for Innovative Vision and Dynamic Leadership." He has authored articles on “AI Governance Framework: How to Manage AI Risks and Compliance” and “Managing Projects Successfully through AI and ChatGPT.” He is also the author of "Blue Shark Team-Building: Leading High-Performance Teams during a Crisis," a seminal work offering insights into navigating challenges like COVID-19.

He holds a Ph.D. from SKEMA Business School, an MBA from Cleveland State University, and a B.Sc. in Information Systems from Ohio State University. Moreover, he holds professional certifications, including AWS Certified AI Practitioner, Project Management Professional (PMP), and Certified Scrum Master (CSM).



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